Short Version
LittleLion does not currently require an account and does not store your pet records on a LittleLion server. Most data is local on your device, so you can delete it directly in the app, through Android system settings or by deleting the app. On iOS use Delete App, not Offload App, to remove private app data.
1. What Data Can Be Deleted?
Depending on what you have used, LittleLion data may exist in these places:
- On your device: pet profiles, photos, journal entries, documents, measurements, care tasks, reminders, emergency cards, app settings and local purchase entitlement cache.
- In files you exported or shared: manual backup ZIP files, PDFs, photos or emergency cards saved outside the app.
- At Google/Firebase on Android and iOS, only if enabled: optional Firebase Analytics or Crashlytics diagnostics.
- At the store: purchase and restore records handled by Google Play on Android or Apple on iOS.
- In support email: anything you choose to send to us by email.
2. Delete Local App Data
Option A: Delete a pet profile in the app
Use the pet profile delete action in LittleLion. This removes that pet's local profile, journal entries, care history, measurements and local photo files from the device.
Option B: Delete selected records
You can delete individual photos, notes, care tasks, reminders, albums, documents and other records from the relevant app screens where delete actions are available.
Option C: Clear app data in Android settings
Android Settings → Apps → LittleLion → Storage → Clear data. This removes local app databases, files, settings and cached generated files from the device.
Option D: Uninstall the app
Uninstalling LittleLion removes local app data on Android. On iOS use Settings → General → iPhone Storage → LittleLion → Delete App. Offload App keeps documents and data and is not a deletion request.
3. Delete Exported or Shared Files
Manual backup exports are unencrypted ZIP files saved only to the location you select. Generated PDFs, photos and emergency cards may also be saved or shared outside LittleLion. Deleting data inside the app does not delete those outside copies.
Delete exported files wherever you saved or sent them, such as Downloads, Files, iCloud Drive, Google Drive, email, messaging apps, print queues or other storage locations.
4. Optional Diagnostics
Firebase Analytics and Firebase Crashlytics are off by default on Android and iOS. Open the app's Settings and Privacy choices to turn off Analytics and/or crash reports. The choices are independent: disabling one does not disable the other.
On Android, disabling Analytics stops its collection and resets local Analytics data. Disabling crash reports stops automatic Crashlytics collection. When all telemetry choices are off after having been enabled, the app also requests deletion of the Firebase Installation ID for that installation.
On iOS, disabling Analytics stops collection and resets local Analytics data. Disabling crash reports deletes unsent Crashlytics reports. Pending reports are only sent when crash reporting is allowed both for the crashed session and the current launch. The iOS app does not request deletion of the Firebase Installation ID when you withdraw consent.
Turning a choice off, resetting an identifier or deleting the app does not automatically delete historical events or reports already received by Google. Our retention targets are 2 months for Analytics event data and 90 days for crash diagnostics; aggregated reports and provider operational records may have different retention rules. For a privacy or deletion request, email animalsmartland@gmail.com. Because we do not link telemetry to a LittleLion account or your email, we may be unable to identify a specific installation's records. Do not send pet records to identify telemetry; we will explain what information, if any, is needed for your request.
Apple's device and TestFlight diagnostic sharing has separate controls in Apple settings and follows Apple's policies. LittleLion's Firebase choices do not change those controls.
5. System Backups and Device Transfer
On iOS, LittleLion excludes private Library and Documents storage from system backup. Manual ZIP exports in Files or iCloud Drive are separate copies; delete them in their chosen destination.
LittleLion disables Android Auto Backup and device-to-device transfer for app-private data. Pet records, photos and documents in the app's private storage are not included in Android's automatic cloud backup by design.
If you manually exported a backup to Google Drive or another cloud service, delete that exported file from the service where you saved it.
6. Store Purchase Records
On iOS, Apple manages purchase history and refunds. Deleting LittleLion does not delete Apple’s legal, tax or payment records. Manage Apple purchases and refund requests at reportaproblem.apple.com.
Pro purchases and restore history are handled by Google Play. LittleLion does not receive your full payment card details and cannot delete Google Play's legal, tax or payment records. You can manage purchases through your Google Play account: play.google.com/store/account.
7. Support Email
If you contacted us by email, we may have your email address, message content and any files you attached. To request deletion of support email content where legally possible, contact animalsmartland@gmail.com.
8. Summary
| Data | Where | How to delete |
|---|---|---|
| Pet profiles, photos, notes, documents, care history | Local device storage | Delete in app, clear app data or uninstall |
| Manual backups, PDFs and shared files | Wherever you saved or sent them | Delete from that location |
| Optional Firebase Analytics | Google LLC | Turn off in Privacy choices; already-sent data follows retention rules; contact us for a request |
| Optional Firebase Crashlytics | Google LLC | Turn off in Privacy choices; already-sent data follows retention rules; contact us for a request |
| Pro purchase records | Google Play or Apple App Store | Manage through the purchasing store account; deleting the app does not erase store records |
| Support email | Our email inbox | Email us with a deletion request |
9. Need Help?
For privacy or deletion requests, contact animalsmartland@gmail.com. We will respond within the timeframe required by applicable law, usually within 30 days.
See also the App Privacy Policy and App Terms of Service.